Quality Standards

Our Demand

Brauns International is constantly trying to improve the quality of our work. Because of internal and external training of our workforce, the use of the newest information technology as well as a superior quality management system, we can guarantee our success.

DIN EN ISO 9001:2000

In 1996 Brauns International was the first relocation company in the federal state of "Bremen" to be ISO 9002 certified. In June 2002 we were ISO 9001 certified.

FIDI

FIDI, the most established moving federation in the world, in cooperation with Cap Gemini Ernst & Young, has developed the highest quality standard in our business. Its goal is to achieve a unique and well regulated quality control system for all FIDI members.

The system investigates and tests all aspects of our business. The following aspects are checked independently: customer satisfaction, cash flow, credit history, filing system, status quo check of our equipment and vehicles.&nb

FAIM/ISO

All international moves have to be organized and completed with FAIM/ISO standard. Ernst & Young will monitor the standard every 2 years. In order to keep FAIM/ISO, every company has to fulfil all requirements 100%.

In December 2000 Brauns International was the first German relocation company to receive this certificate. FIDI awards two different certificates: FAIM and FAIM/ISO. The requirements for the FAIM/ISO certification exceed the ones for the FAIM certification by far. In addition one has to be ISO certified in advance.